Cookie policy
Last updated January 15th, 2026
What Are Cookies?
Cookies are small data files that are placed on your device when you visit a website or use an online service. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site. Cookies can be “session” cookies (which expire when you close your browser) or “persistent” cookies (which remain on your device for a set period of time or until you delete them). We also use similar technologies such as pixels, local storage and device identifiers (collectively referred to as “cookies” in this policy).
How We Use Cookies
We use cookies and other tracking technologies to:
• Provide and maintain our services, including keeping you logged in and ensuring the security and integrity of our platforms.
• Remember your preferences and settings so that you have a personalised experience each time you visit.
• Analyse how our services are used so we can measure and improve performance. This includes understanding which pages are most popular and how visitors move around our site.
• Deliver content and marketing communications that may be relevant to you, where you have given your consent.
Under the UK General Data Protection Regulation (UK GDPR) and the EU GDPR, we rely on your consent to store or access cookies on your device except where the cookie is strictly necessary to provide the service you have requested. You may withdraw your consent at any time as described below.
Types of Cookies We Use
Cookie type | Purpose | Examples |
Essential cookies | These cookies are necessary for our website or app to function. They enable core functionality such as page navigation, secure login, and access to paid content. Without these cookies, the services you have asked for cannot be provided. | Keeping you logged in, processing payments |
Functional cookies | Functional cookies allow the site to remember choices you make (such as language or region) and provide enhanced, more personal features. | Remembering your preferences, pre‑filling forms |
Performance and analytics cookies | These cookies collect aggregated information about how visitors use our services. They help us understand which pages are visited most often, how users navigate the site and whether they encounter error messages. We use this information to improve our services and your experience. | Google Analytics or similar aggregated analytics tools |
Advertising and marketing cookies | Where permitted and with your consent, these cookies record your visit to our services, the pages you have visited and the links you have followed. They may be used to deliver ads that are more relevant to you and your interests. They also limit the number of times you see an advertisement and help measure the effectiveness of an advertising campaign. | Cookies set by advertising networks and social media platforms |
In addition to our own cookies (first‑party cookies), we may allow approved third parties to set cookies on your device to provide analytics or advertising services on our behalf. These third parties are required to provide the same level of data protection as we do and are prohibited from using the data collected for their own purposes.
Cookie Consent and Management
When you first visit our services, you will be presented with a cookie banner explaining the types of cookies we use and requesting your consent for non‑essential cookies. You can manage your cookie preferences at any time by:
1. Using our cookie preferences tool: Our website or app includes a settings interface where you can accept or reject individual categories of cookies. Your selections will be stored so that your preferences are honoured on future visits. You can change your preferences or withdraw consent at any time via the settings tool.
2. Adjusting your browser settings: Most web browsers allow you to refuse or remove cookies using your browser’s settings. Doing so may affect the functionality of our services. For more information on how to manage cookies, please consult your browser’s help documentation.
3. Clearing cookies and local storage: You can manually delete persistent cookies and other local storage data from your device at any time through your browser or device settings.
We keep a record of your cookie consent choices as required by data protection law. If you clear your cookies or use a different device or browser, you will be asked to set your preferences again.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or to comply with legal requirements. When we make changes, we will update the “Last updated” date at the top of this policy and, when material changes are made, we will provide a prominent notice.
Contact Us
If you have any questions or concerns about our use of cookies or other technologies, please contact our Data Protection Officer:
• Christopher Sykes-Popham – chris@freemehealth.com
• Freeme Health Ltd, 20 Wenlock Road, London N1 7GU, United Kingdom